Shipping & International

International Shipping
Within the United Kingdom we use Royal Mail, or Interlink Express courier.  For all international shipments we use Airmail Parcel.  All deliveries have to be signed for.

VAT (Value added Tax)
VAT is charged on all orders which are shipped to an address within the EU.  If your shipment address is outside of the EU, then you will not be charged VAT.  The shopping cart will automatically calculate this based on your delivery address.

Import or Local Taxes
If your shipment address is outside of the EU, then you may be charged import or local sales taxes within your own country, or state.  McRok has no control over this and cannot advise whether you will be charged or not.

Delivery Time
Products are usually despatched within 2-5 working days - except for products which are made-to-measure, or specifically state a longer despatch time in their description.

Add this to the shipping time (which can be up to 10 days for international shipments).

Refund & Guarantee Policy
We want you to be delighted with your order, and to tell your friends. So we take every care and attention to ensure the highest quality. Our commitment to you is total satisfaction - and this is backed up by a full 30-day moneyback warranty. If you are unhappy with your order, simply return it to us in an unused condition for a full refund.

IMPORTANT: Made-to-measure goods cannot be returned unless they are faulty - so please ensure your measurements are correct!.

(Please note, used products will not be refunded).